icrmpro

Refund Policy

Effective November 12, 2026

Refunds for icrmpro purchases

icrmpro sells monthly access to iCRM Pro through Paddle, our Merchant of Record. Refund eligibility, request periods, consumer withdrawal rights and processing are governed by Paddle’s Refund Policy and Paddle’s Buyer Terms. We adopt that refund policy rather than imposing a separate, more restrictive seller policy. Your statutory consumer rights are unaffected.

How to request a refund

Visit paddle.net to locate your purchase and request a refund. Use the email address you purchased with and have your order or receipt details ready. Paddle handles refund requests, returns and payment support. Refund approval and timing follow its policy and applicable law.

Canceling a subscription

Cancel through Manage / cancel subscription in your account to stop future monthly renewals. Cancellation alone is not a refund request. After cancellation, your paid plan remains available through the end of your paid month. Your locally stored documents are not deleted when your subscription ends.