Terms & Conditions

1. Seller and agreement

The seller is icrmpro. You contract with icrmpro for use of iCRM Pro, a browser-based tool for preparing and managing quotations and invoices. By accessing or continuing to use the service, you accept these terms. You must be of legal age to enter a contract and, when acting for a business, have authority to bind it.

2. Plans and subscriptions

Free access includes up to 3 quotations without photos, logo, stamp or signatures. Pro costs USD 3 per month and includes unlimited quotations and invoices, photos, logo, stamp, signatures, document design and PDF output. Super Pro costs USD 8 per month and includes every current feature, adding Dashboard, saved Items and optional cloud sync. Applicable taxes are shown at checkout. Subscriptions renew monthly until canceled. You can cancel through subscription management; paid access continues until the end of your paid month, then returns to Free. See Pricing and Refund Policy.

Payment, billing, taxes, cancellation and refund mechanics are governed by Paddle’s Buyer Terms. Any mandatory consumer rights remain unaffected.

3. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

4. Acceptable use and account security

You must not use the service unlawfully, for fraud or spam, to infringe intellectual property or privacy rights, or to interfere with security through malware, unauthorized probing, scraping or attempts to bypass technical protections. Provide accurate account details, keep credentials confidential, and remain responsible for activity under your account. Do not resell the service or reverse-engineer it except where applicable law permits.

5. Intellectual property and your content

icrmpro retains ownership of the service’s software, documentation and branding. We grant a limited, non-exclusive, non-transferable right to use the service under your selected plan. You retain any rights you hold in your customer records, text, uploaded photos, logos, signatures and generated documents. You must have permission to use all content and personal data you enter. Document creation does not transfer third-party rights to you.

Rights holders can report suspected infringement to icrmpro using the seller contact details provided with their purchase, or submit a purchase-related complaint through paddle.net. Include the affected material, the rights claimed and a way to contact you. We may restrict access for infringement and terminate repeat infringers.

6. Local documents and service availability

CRM records remain in your device’s browser storage, not in a cloud document archive. There is no automatic document synchronization or guaranteed recovery after browser cleanup or device loss. Keep private backup files and verify you can restore them. Canceling does not delete saved documents or media, although Free access limits their display and use. You are responsible for checking document accuracy, tax treatment and legal suitability; the service is not accounting, tax or legal advice.

We do not guarantee uninterrupted or error-free performance. To the extent permitted by law, the service is provided as available without implied warranties of merchantability or fitness for a particular purpose. Nothing here excludes rights or liability that cannot lawfully be excluded.

7. Suspension and termination

We may suspend or terminate access for material breach, non-payment, security or fraud risks, or repeated or serious policy violations. Where practical and safe, we will provide notice. Ending account access does not erase local browser records; keep backups before losing access to paid features. Payment obligations and statutory consumer rights remain governed by the applicable purchase terms.

8. Privacy and changes

Our Privacy Notice describes account information, local records and visitor analytics. Revised terms will be posted here with an updated effective date; changes do not override mandatory rights or alter a completed purchase retrospectively.